Privacy Policy

Last updated: January 30, 2025

Introduction

Property Management Northwest ("PPM NW," "we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website at ppmnw.co or use our services.

Please read this Privacy Policy carefully. By using our website or services, you agree to the collection and use of information in accordance with this policy.

Information We Collect

We collect information you provide directly to us when you:

  • Fill out a contact form on our website
  • Request a free rental analysis
  • Subscribe to our newsletter
  • Communicate with us via phone, email, or text message
  • Use our property management services

This information may include:

  • Name and contact information (email address, phone number, mailing address)
  • Property information (address, type, bedrooms, bathrooms)
  • Communication preferences
  • Any other information you choose to provide

How We Use Your Information

We use the information we collect to:

  • Respond to your inquiries and provide customer service
  • Provide rental analysis and property management services
  • Send you information about our services that may be of interest to you
  • Communicate with you via phone, email, or SMS text message
  • Improve our website and services
  • Comply with legal obligations

SMS/Text Messaging Policy

If you voluntarily provide your mobile phone number, actively check the separate SMS consent checkbox, and submit a form on our website, you consent to receive SMS text messages from PPM NW related to your inquiry and our property management services. The SMS consent checkbox is not pre-selected and is separate from acceptance of this Privacy Policy or our Terms of Service.

Message frequency varies. Message and data rates may apply depending on your mobile carrier plan.

To opt out: You may opt out of receiving SMS messages at any time by replying "STOP" to any message you receive from us. After opting out, you will receive a confirmation message and will no longer receive SMS messages from us unless you opt back in.

For help: Reply "HELP" to any message for assistance, or contact us at [email protected] or (206) 338-4008.

We do not sell, rent, or share your mobile phone number or SMS opt-in data with third parties or affiliates for marketing or promotional purposes.

Information Sharing

We do not sell, trade, or otherwise transfer your personal information to outside parties except in the following circumstances:

  • Service providers: We may share information with trusted third-party service providers who assist us in operating our website and conducting our business (e.g., email services, payment processors), provided they agree to keep this information confidential.
  • Legal requirements: We may disclose information when required by law or in response to valid legal processes.
  • Business transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

Mobile information will not be shared with third parties/affiliates for marketing/promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure.

Your Rights

You have the right to:

  • Access the personal information we hold about you
  • Request correction of inaccurate information
  • Request deletion of your information (subject to legal retention requirements)
  • Opt out of marketing communications at any time
  • Opt out of SMS messages by replying STOP

To exercise these rights, please contact us using the information below.

Cookies and Tracking

Our website may use cookies and similar tracking technologies to enhance your browsing experience and analyze website traffic. You can control cookie settings through your browser preferences.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to read the privacy policies of any third-party sites you visit.

Children's Privacy

Our services are not directed to individuals under 18 years of age. We do not knowingly collect personal information from children under 18.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us:

Property Management Northwest

123 2nd Ave S, Suite 230

Edmonds, WA 98020

Email: [email protected]

Phone: (206) 338-4008